Black Friday 25% OFF, Free Shipping At $39. Code: COOLTHANKS25
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Contact Us

We’re here to help! Whether you have a question about your order, need advice on the best products for your furry friend, or just want to say hello, we’d love to hear from you.

How to Reach Us

Drop us a line anytime at support@memo-cool.com, and we’ll get back to you as soon as we can. We do our best to respond within 48 hours on weekdays.

Got a Question?

Check out our FAQs for answers to common questions about shipping, returns, and more. If you can’t find what you’re looking for, don’t hesitate to reach out!

Follow Us

Stay in touch with MemoCool by following us on Instagram, Facebook and Pinterest. We love seeing your pets enjoying our products, so tag us in your photos and use #MemoCoolPet for a chance to be featured!

Women-Owned Small Business

We are a women-owned start-up business of 4 members (2 humans, 1 dog and 1 cat). We are deeply thankful to the voluntary helps from all our friends and family along the way.

Base in New York City

We proudly own (or get authorized) copyrights of all our product designs. We dedicate to deliver uniquely designed stylish products.

Free delivery in USA

Limited time for orders over $39, with MemoCool designed box packaging. We put full sincerity in every box to see you & your pets creating cool memories with our products.

Value Functionality

While being cool, we aim to preserve high quality and convenience for real-life use cases, starting from real dog and cat owners' perspectives.