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All of our photos were studio shot (with minor adjustments) to reflect the actual details of our products.
Designed in California, USA. Made in China.
Shipping: We are trying our best to ship all orders within 3 business days. Please kindly give us a little time as we are a very small, family start-up business. | We provide ground shipping which takes about 5 to 7 business days to US and Canada by default. Next-day and express options are also available at checkout. | Shipping costs and time are estimated at checkout.
Packaging: Purchases are delivered in a cardboard box with MemoCool logo, wrapped by a waterproof mailing bag. | Certain large size items may have other packages.
Please take a look at our shipping FAQs for other details.
If you have questions about your orders, your shipping information, our exchange and return policies and other questions while shopping, please check our Frequently Asked Questions page where we document our answers to questions asked by other customers as well.
We hope the FAQs page will help you solve your inquiries as soon as possible. However, if you still have questions that are not closed there, please Contact Us and our team is here to help you as soon as possible!