Glowing Star Charm Accessories for Pet ID Tags

1x1 cm / 0.4x0.4 in (approx.)

All of our photos were studio shot (with minor adjustments) to reflect the actual details of our products.

Our production includes careful human crafting during multiple steps such as fabric cutting and pattern mapping throughout the workflow. Please kindly note that these manual processes introduce variance and small defects to individual products. The products you receive may not look exactly identical to the photos above, and may have very slight variance in shape, pattern, stitching, .etc. details.

Shipping: We are trying our best to ship all orders within 3 business days. Please kindly give us a little time as we are a very small, family start-up business. | We provide ground shipping which takes about 5 to 7 business days to US and Canada by default. Next-day and express options are also available at checkout. | Shipping costs and time are estimated at checkout, but please be aware the paid amount for your order does not cover import duties and taxes by your local customs office.

Packaging: Purchases are delivered in a cardboard box with MemoCool logo, wrapped by a waterproof mailing bag. | Certain large size items may have other packages.

Please take a look at our shipping FAQs if you are interested in any other details.

If you have questions about your orders, your shipping information, our exchange and return policies and so on, please check our Frequently Asked Questions page where we document our answers to questions asked by other customers as well.

We hope the FAQs page will help you solve your inquiries as soon as possible. However, if you still have questions that are not closed there, please reach out to Contact Us. Our team is here to help during regular business hours, and attempts to get back to you as soon as possible.